organic eminence

Organic Eminence

Like me, you should also be remembering instances and encounters from your life where you were blown away by the quality or passion with which you’d find a person would work regardless of the field they’re into. It can be a CEO, a laundry guy, an engineer, a programmer, a person running a grocery, the person delivers food to you, a farmer, anyone! I’ve read somewhere that monetary income is a deceptive way of seeing a man’s true worth. I’m trying to share some of my short memories from over the years that’s pouring into my mind right now as I think about it. The one thing that I can tell you with certainty, at least on what I have seen is that when a person is truly passionate and enthusiastic about what he does or the service he delivers, he or she wouldn’t be overly money minded. Of course, everybody would require money for their needs. But you get what I mean, it’s that their prime intention is to deliver excellence in what they do or giving the best service and the monetary aspect is secondary. There’s a tremendous difference if the primary intention is monetary benefits as opposed to “being best”, “delivering excellence’ etc.

I very distinctively remember an online cab driver who came to drop me and Netta at the bus station on our journey from Chennai to Pondichery. He was a very old man, and when we spoke to him, we learned that he has retired from his primary work and is working as a cab driver. We fondly remember his politeness and the way he served us during that short ride. When we were about to reach the bus station, for our convenience, we asked him whether he could do a Uturn and drop on the other side of the road. His response with a cheerful grin was ” Of course, This is your car ” That left a smile on my face. See how he made us happy with his service.

The guy from the laundry service that I rely on during our stay in Sharjah is a very smart young man Uttam from Nepal. He is very good at what he does, is very well mannered and leaves us happy.

Similarly, since I’ve been living in the same town in Sharjah for almost a decade now, I have been almost visiting the same salon for many years now. My favorite one among the barbers there is a guy named Sulayman, who absolutely loves what he does. Unlike some other barbers who’re in a hurry with no focus or attention on what they do, Sulayman does it slowly ensuring perfection on the cuts and I always leave the place with a smile.

To the point that I’ve been speaking of, all of us can make our best efforts to do what the best in whatever we engage in. It uplifts us and would fill us with fulfillment. Not everyone in this world is blessed to be in a job that they’re in love with. But even then, with a positive frame of mind, we can align it as an opportunity of learning and excelling in what we do. The quality of what we do, even if we don’t try to show it off or advertise it, would be perceived. The reason I quoted some examples from my life is that I find it almost very universal that it’ll be a pleasure to be around with people ingrained with such a frame of mind. As we might have read, when we try to chase the world, it goes away, and if we despise it, the world would be behind us. From what I’ve read, it would take a lifetime of experiences to convince us of this truth and it’s tough to remember it when we are going through tough times.

As Oprah Winfrey famously said, “Let excellence be your brand… When you are excellent, you become unforgettable. Doing the right thing, even when nobody knows you’re doing the right thing will always bring the right thing to you.”


Some of my previous essays that I’d like to put in here:
Quality | indelible objectivity
Small Business – Lines of thought

Quality | indelible objectivity

The bitterness of poor quality remains long after the sweetness of low price is forgotten.”, said Benjamin Franklin or Aldo Gucci. This is something that’s cemented in my thought process when I conceive of quality in a product or service. We’re living in an age and time where monetary considerations and market situations generally impel companies and individuals to sacrifice quality to a certain extent and base the purchase decision, in some situations, solely on the aspect of price. It doesn’t happen with everyone and all companies and is definitely not a generalization, but you know, that’s the general way things are dealt with. I’m always with the idea of getting something durable and long-lasting and using it for sufficient time rather than getting something cheaper and of inferior quality and then lugging around fixing it when it breaks down or does not serve its intended purpose every other week. Even if it doesn’t break, if the lack of quality in the product or service does not make you happy for whatever reason we bought the item/service in the first place, that requires some careful thought and consideration. Of course, that doesn’t imply splurging on some product that’s priced more than its really worth of, but the intent here is to cautiously use our intuition and sound judgement to carefully evaluate what works specifically for each one of us, and to get things with a long term plan and intention. As the famous social media joke run reads, Tajmahal wouldn’t have been so stunning if Shah Jahan had asked for three quotations and decided to go with the lowest. In total quality management (TQM) principles, it’s often said that the “cost of quality” isn’t the price of creating a quality product or service. It’s the cost of NOT creating a quality product or service. The highest price does not always necessarily yield the highest quality. And another aspect of this thought is that something expensive for a particular person may not be the same for another person, but everyone can decide their priorities and invest in quality catering to their requirements. Empirically if we generically assess the products we have used for the past couple of years and recollect the service industries that we have engaged with directly, we can get sort of a pragmatic and realistic emphasis on the importance of using high-quality products for the long term. That’s definitely worth to get our thought on.

We take a handful of sand from the endless landscape of awareness around us and call that handful of sand the world.”
― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values